Return & Refund Policy

At Scents Fusion, we value your satisfaction and aim to make your fragrance shopping experience delightful. If your purchase doesn’t fully meet your expectations, our customer-friendly return policy is here for you:

  • Hassle-Free Returns: Eligible for a return? We welcome back any perfume that remains in its original, undamaged state and is minimally used, along with its original box. This offer stands for 15 days post-purchase, available for both refunds and exchanges.

  • Initiate Your Return: Begin your return process simply by messaging us on WhatsApp at +923362508580. Our dedicated team is ready to assist you.

  • Customer Responsibility for Shipping: To send back your fragrance, please use a traceable delivery method like courier services or registered post. Remember, this shipping cost is borne by the customer.(Address will be provided on WhatsApp)

  • Specific Non-Refundable Items: We are unable to refund delivery charges. Also, please note that our Sample Set purchases are final and non-refundable.

  • Packaging Matters: For a successful return, include all original packaging materials—boxes, pouches, etc., with your perfume.

  • Swift Refund Process: After receiving and verifying the returned perfume, we process refund requests within 7 working days.

  • Queries About Returns?: Any questions about our perfume return process or exchanges? Don’t hesitate to get in touch via WhatsApp at +923362508580.